Dementia Care Home

Cherwood House

Buckingham Road, Bicester, Oxfordshire, OX27 8RA

Nursing homes, Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes, Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds119
  • SpecialismsCaring for adults over 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2019-05-29

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe the care staff as warm and supportive, particularly noting how they help relatives navigate the emotional side of moving into care. There's a sense that staff genuinely understand what families go through during this transition.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-05-29

  • Is this home safe?

    Good
    The Safe domain was rated Good at the May 2019 inspection. This rating requires inspectors to be satisfied with staffing levels, medicines management, infection control, and how the home manages risk. The published report does not include specific detail about staffing ratios, agency use, falls management, or night-time cover. A desk-based review in July 2023 found no evidence requiring a reassessment of this rating.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the May 2019 inspection. This domain covers training, care planning, nutrition, healthcare access, and whether staff are equipped to meet residents' needs. The published report does not contain specific detail about training content, care plan quality, GP access arrangements, or food quality. Dementia is listed as a specialism, which means inspectors would have looked at whether staff had relevant dementia training, but no findings are described in the available text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the May 2019 inspection. This domain covers staff warmth, dignity, privacy, independence, and how well staff know the people they care for as individuals. No inspector observations, resident quotes, or relative feedback are recorded in the published report text. The rating indicates inspectors were satisfied with what they observed, but the evidence behind that judgement is not available to families in the published findings.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the May 2019 inspection. This domain covers activities, individual engagement, complaints handling, and end-of-life care. No specific descriptions of the activities programme, one-to-one engagement, or how the home responds to individual needs are available in the published report text. The home supports residents with a wide range of needs including dementia, learning disabilities, mental health conditions, and physical disabilities, which makes responsiveness to individual need particularly important.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the May 2019 inspection, an improvement from the previous rating of Requires Improvement. A named registered manager, Mrs Susan Varghese, and nominated individual, Mrs Clare Jeacock, were confirmed in post at the time of inspection. No specific detail about management visibility, staff culture, complaints handling, or governance processes is available in the published report text. The improvement from Requires Improvement to Good in this domain is a positive signal, but the inspection is now more than five years old.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for several complex needs, including dementia care and support for people with sensory impairments. They also care for residents with learning disabilities, mental health conditions and physical disabilities. For those living with dementia, the team provides specialist care tailored to individual needs. The home has experience supporting residents at different stages of their dementia journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Cherwood House was rated Good across all five domains at its last inspection in May 2019, an improvement from Requires Improvement. However, the published report contains very limited specific evidence, so scores reflect a confirmed Good rating rather than rich, detailed inspection findings.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe the care staff as warm and supportive, particularly noting how they help relatives navigate the emotional side of moving into care. There's a sense that staff genuinely understand what families go through during this transition.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're looking for specialist care in the Bicester area, visiting Cherwood House could help you understand if it's the right place for your loved one.

DCC Recommendation

Worth a visit

Cherwood House Care Centre in Bicester was rated Good across all five inspection domains at its last assessment in May 2019, an improvement from a previous rating of Requires Improvement. The home supports 119 residents across nursing and residential care, with specialisms including dementia, mental health conditions, learning disabilities, and physical disabilities. A named registered manager was in post at the time of inspection, and the Well-led domain was rated Good, indicating inspectors were satisfied with leadership and governance. The main uncertainty here is the age of the inspection. The last full inspection took place in May 2019, more than five years ago, and a desk-based review in July 2023 found no reason to change the rating but did not constitute a full re-inspection. A lot can change in five years, including staffing, management, and the condition of the building. On a visit, ask specifically how many permanent staff are on the dementia unit after 8pm, how often care plans are reviewed and whether families are included, and what the current registered manager has changed since taking up the role.

The three questions to ask when you visit

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In Their Own Words

How Cherwood House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Cherwood House says about itself

Specialist care supporting families through difficult transitions

Compassionate Care in Bicester at Cherwood House Care Centre

Making the decision to find specialist care can feel overwhelming. Cherwood House Care Centre in Bicester understands this journey, offering support for people with dementia, sensory impairments, learning disabilities and mental health conditions. The team here focuses on helping both residents and their families adjust to this significant life change.

Care & specialisms

Who they care for

    The home provides specialist support for several complex needs, including dementia care and support for people with sensory impairments. They also care for residents with learning disabilities, mental health conditions and physical disabilities.

    How they describe their dementia care

    For those living with dementia, the team provides specialist care tailored to individual needs. The home has experience supporting residents at different stages of their dementia journey.

    “If you're looking for specialist care in the Bicester area, visiting Cherwood House could help you understand if it's the right place for your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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